Data Deletion

You can delete data yourself within the Service or by sending us a request. Disconnecting a platform account immediately deletes its access tokens and related data; deleting your account removes the entire workspace.

• sign in and open “Settings → Accounts”;
• find the Instagram/Facebook, YouTube, or TikTok account and click “Remove”/“Disconnect”;
• we delete the access tokens and data obtained from that account (metrics, profile, comments, etc.).

To fully delete your account and all workspace data, send a request to info@producer.center from the email address the account is registered to. We will verify your identity and carry out the deletion.

Email info@producer.center with the subject “Data Deletion”, specifying what to delete (a particular connected account or your entire account). We will process the request and confirm completion.

• access tokens for connected platforms;
• data obtained from the platforms (profile, metrics, analytics, demographics, comments);
• when deleting an account — also workspace data: projects, scripts, strategy documents, and uploaded files.

Active data is deleted immediately or within a few days. Encrypted backups are overwritten automatically, typically within 30 days. We may retain the minimum data necessary where required by law.

Disconnect the account in “Settings → Accounts” or send a request to info@producer.center — we will delete all data obtained via Meta platforms. You can additionally revoke the app's access in your Instagram/Facebook settings (Settings → Security → Apps and Websites).

Disconnect the channel under Settings → Accounts: together with the access tokens we delete everything we obtained for it from the YouTube API — channel statistics snapshots, video metrics and thumbnails, the avatar, and audience demographics. The same happens if you revoke the app's access on Google's side, at https://myaccount.google.com/permissions or in your security settings at https://security.google.com/settings/security/permissions: a daily check picks up the revoked access and deletes the channel's data.

Public YouTube data in the Competitors and Viral videos sections is deleted automatically no later than 30 days after the last refresh; to remove it right away, delete the competitor or the video in the Service. For deletion on request or written confirmation, email info@producer.center.

Disconnect the TikTok account in “Settings → Accounts” or send a request to info@producer.center. You can also revoke the app's access in your TikTok account security settings.

Deletion requests and questions: info@producer.center. Operator: Anton Liahun, sole proprietor (autónomo), Spain.